Here’s the revised Return & Refund Policy for Marcy Skin, updated to reflect that all sales are final due to the nature of skincare and body care products:

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🧼 Marcy Skin Return & Refund Policy

Due to the nature of our products—including skincare, soaps, and body care—all sales are final. For the safety of our customers and to maintain the integrity of our products, we do not accept returns, exchanges, or refunds once an order has been placed.

We encourage you to carefully review product descriptions and ingredients before purchasing. If you have any questions prior to ordering, feel free to contact us at marcyglowcream@aol.com.

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Damages or Issues

While all sales are final, if your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at marcyglowcream@aol.com with your order number and photos of the issue. We will evaluate the situation and do our best to make it right.

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Exceptions

We do not offer refunds or exchanges on:

• Opened or used products

• Items purchased during a sale or promotion

• Gift cards

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EU Customers

If your order is being shipped into the European Union, you have the right to cancel your order within 14 days under the EU cooling-off period. However, this does not apply to personal care and hygiene products once opened.

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Thank you for understanding and supporting our small business. If you have any questions, we’re always here to help at marcyglowcream@aol.com.

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